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Go to the shopPrivacy Policy
Privacy Policy
Ceintix Website Privacy Notice
At Ceintix (a brand operated by HAVANDA LTD), we believe that respecting your privacy is as essential as the comfort of a well-fitting belt. We are committed to protecting your personal data and handling it with transparency.
This privacy policy informs you about how we collect and use your personal data via:
- the use of our website ( www.ceintix.com ), including chat
- opening a customer account
- the purchase of our products
- subscription to our newsletter
- your participation in a competition or survey
- your exchanges with our customer service (email, telephone, contact form)
1. IMPORTANT INFORMATION
Ceintix is a brand operated by HAVANDA LTD, registered in the United Kingdom (Company Number 16563254), whose registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM.
For any questions about your personal data, you can contact us:
- by email: sales@ceintix.com
- by post: HAVANDA LTD / Ceintix, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
2. DATA COLLECTED
- Identity data : surname, first name, title, date of birth
- Contact details : address, email, telephone
- Financial data : bank details (via secure providers)
- Transaction data : order and payment history
- Technical data : IP address, browser, terminal, operating system
- Profile data : identifiers, preferences, customer feedback
- Usage data : navigation, behavior on our site
- Marketing data : communication preferences
We do not collect sensitive data (ethnicity, political opinions, health, etc.). This site is not intended for children.
3. DATA COLLECTION
- your interactions (orders, forms, emails, telephone, competitions, etc.)
- cookies and similar technologies (see our cookie policy)
- partners (payment, delivery, marketing)
4. USE OF DATA
- process your orders and ensure delivery
- manage your account and our customer relationship
- respond to your requests and complaints
- send you our newsletters and marketing offers (with your consent)
- improve our services and our site
- prevent fraud and secure our systems
Legal basis: performance of a contract, legal obligation, legitimate interest or consent.
5. DIRECT MARKETING
With your consent, we may send you marketing communications. You can unsubscribe at any time via the link in our emails or by changing your preferences in your account.
6. DATA SHARING
We never sell your data. It may be shared with:
- service providers (hosting, transport, payment, emailing, etc.)
- partners if you explicitly consent
- the competent authorities if required by law
7. FRAUD PREVENTION
We may transmit certain information to fraud prevention agencies to secure our transactions.
8. RETENTION PERIOD
Your data is kept for the time necessary to perform services and comply with our legal obligations. After this time, it is deleted or anonymized.
9. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data.
10. YOUR RIGHTS
You have the right to access, rectify, oppose, delete, transfer, and limit your data. To exercise these rights, please contact us at sales@ceintix.com .
11. MODIFICATIONS
This policy is subject to change. It was last updated on 20/01/2025. We will notify you of any significant changes by email or through an alert on our website.
Contact: sales@ceintix.com
Last revised: January 20, 2025 - Next revised: January 2026
